违约,欺诈,不公平交易,强行关闭账户。

[Complaint number]: 9273
[Complaint object]: [易信easyMarkets]
[Requirements]: 退还本金
[Amount involved]: 0.0$
[Complaint progress]: 处理中
FxGecko Customer Service Center Waiting for the broker to process 2023-01-11 08:27:31

Contacted the broker 易信easyMarkets

FxGecko Customer Service Center Approved 2023-01-11 08:27:30
FG_90000337 Create a complaint 2023-01-10 19:37:32

该平台强制关闭了我的账户在12月15日,本人注册于2017年中旬,六月份。
六年交易期间的极差体验,列举如下:
1.没有任何理由关闭了我的账户
2.出入金汇率太高,被关闭账户前的最后一次入金发现:入金汇率7.4,出金汇率7.0,相当于平均1万美元进出一次不做任何交易就损失4千元人民币。
3.诱导入金:多次电话或者邮件诱导我入金,包括赠金活动。
4.令人恼火的客户服务:
微信公众号,没有人回复。没有QQ客服,只有在线客服只能发消息不能发截图。遇到问题只能干着急,一般都是电话,需要等待下午客户经理上班协助处理。无服务,只有诱导入金很积极。十月份,又谎称客户经理放年假。
5.令人气愤的非正常亏损:
在线交易或者手机APP网络延迟,无法登录,很难修改订单或者进行临时平仓.该技术问题导致频繁亏损,影响情绪,多次反馈未果。
6.股票拆分没有通知,某美股拆分前点差1200点(12美元),现在交易只有60点(0.6美元)高点差亏损,不予退还本金。
7.偷偷增加隔夜持仓费用:
做的交易只要持仓,负利息就突然很高。非周三3倍利息。
8.多次电话未能解决我的问题,轻蔑的言辞让我到别处更好的平台交易。单方面解除合同,但不做亏损赔偿承诺。
9.该平台存在欺诈,后台技术严重有问题
10.拒绝退还我非正常亏损的本金

账户15157902140@163.com,包括mt4 账户(5236707)疫情前清零过一次,总体亏损高达1500美元以上。要求该平台,退还经济损失。

Statement:
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2. Without authorization, any reprinting of this platform case is prohibited, and offenders will be investigated for legal responsibility.To protect rights, go to FxGecko>
To protect rights, go to FxGecko
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comment

1comment

  • Fxgecko Published in 2023-01-11 09:49:41

    您好,FxGecko已将您的投诉问题发送给easyMarkets,正在等待他们的回复。

    FxGecko建议您保存所有交易记录、出入金记录、他们的网站信息、您与他们的通信记录等证据。

    然后您可以继续和easyMarkets沟通赔偿问题,同时向下列监管机构提交对easyMarkets的投诉:

    1.澳大利亚证券和投资委员会 (ASIC):
    https://asic.gov.au/about-asic/contact-us/how-to-complain/

    2.塞浦路斯证券交易委员会 (CySEC):
    https://www.cysec.gov.cy/en-GB/investor-protection/how-to-complain/

    3.塞舌尔金融服务管理局 (FSA):
    https://fsaseychelles.sc/complaint-handling

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