比特币滑点超过5000美金

MT_83600016

published in 2021-04-18 12:33:59

[Complaint number]:	6503
[Complaint object]:	[IC Markets]
[Requirements]：	比特币滑点超过5000美金，爆仓要求赔偿
[Amount involved]:	26000.0$
[Complaint progress]:	已完成

MT_83600016 Evaluate 2021-04-23 13:01:43

Service attitude:

Processing speed:

Satisfaction:

IC Markets Reply 2021-04-21 15:48:15

尊敬的客户您好，

很抱歉给您造成了困扰，如果您对于您的交易订单存在疑问，我们需要麻烦您通过注册邮箱发送邮件到support.cn@icmarkets-cs.com，邮件标题【申请交易调查】，内容中写您的交易账号以及您的该笔订单号，并简述您的疑问，谢谢您的配合。

在收到您的邮件以后，我们将尽快且仔细地调查您的工单，并在调查结束后的第一时间通知您。由于调查牵扯的层面较为广泛，根据不同状况，我们预计在3-10个工作日内给您回信，感谢您的支持与理解。

FxGecko Customer Service Center Waiting for the broker to process 2021-04-18 19:10:14

Contacted the broker IC Markets

FxGecko Customer Service Center Approved 2021-04-18 19:10:12

MT_83600016 Create a complaint 2021-04-18 12:33:59

2021.04.18 11:36 平台比特币点差扩大大5000美金。超过货币价格的10%，平时点差在几十-100美金。导致爆仓亏损约4000美金。要求平台补仓

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